Channels
Meet Customers Where They Are
Voice, SMS, WhatsApp, Email - orchestrate seamless customer experiences across every channel from one platform.
Voice
AI-powered voice calls with sub-800ms latency. Natural conversations that customers love.
AI voice agents
Human handoff
Call recording
Sentiment analysis
SMS / RCS
Text messaging at scale with rich media support and two-way conversations.
Two-way SMS
RCS rich messages
Link tracking
Opt-out management
Business messaging on the world's most popular platform with templates and automation.
Business API
Template messages
Media sharing
Quick replies
Transactional and marketing email with personalization and deliverability optimization.
Template builder
A/B testing
Analytics
Deliverability tools
One Platform, All Channels
No more juggling multiple tools. VIOP unifies all your customer communication channels in one platform with consistent analytics and orchestration.
- Unified customer profile across channels
- Cross-channel journey orchestration
- Consistent analytics and reporting
- Single API for all channels
4+ Channels
All in one platform
Ready for Omnichannel Engagement?
Reach customers on their preferred channel with VIOP.