Collections

Intelligent and Empathetic Collections

Increase your collection rates with KVKK and GDPR compliant, empathetic AI assistants.

40%
Recovery Rate
70%
Cost Reduction
0
Violations
24/7
Availability

Collections That Maintain Relationships

VIOP understands the sensitivity of debt collection and communicates with empathy.

Empathetic Communication

AI detects customer sentiment and adapts tone accordingly.

Full Compliance

Built-in KVKK, GDPR, and debt collection regulations.

Optimal Timing

AI learns the best times to reach each customer.

Payment Negotiation

AI can negotiate and set up payment plans.

Collections Use Cases

Early Stage Collections

60% resolution

Friendly reminders for recent past-due accounts.

Payment Plans

+40% agreements

Automated negotiation and setup of payment schedules.

Skip Tracing

3x contact rate

Multi-channel outreach to locate customers.

Legal Notifications

100% documented

Compliant delivery of legal notices.

Compliance Built Into Every Call

Debt collection regulations are complex. VIOP ensures every interaction is fully compliant.

  • Automatic call recording and transcription
  • Consent verification before each call
  • Time-of-day restrictions honored
  • Do-not-call list integration
  • Real-time compliance monitoring
  • Complete audit trail
Collections Dashboard

Ready to Improve Your Collection Rates?

Join collection agencies achieving 40% better recovery with VIOP.